win 2003 is hanging
i am using two node cluster win 2003 r2
i am facing very intrestig problem
my server is hanging very frequently
start bar is mising ,no deskytop icons and only background is appearing
i am able to open taskmanager but i can't do anything
There isno information in Eventviewr in the time HANGplz get me out me out of this
thanks in adavance
January 24th, 2012 2:04am
Hello,
are the machines using the latest drivers and also SP2 and the latest updates from Microsoft?
Did you run some hardware checks with the vendor tools?Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
January 24th, 2012 2:38am
Make a clean boot and monitor the server
http://networkadminkb.com/KB/a194/how-to-perform-a-clean-boot-of-windows-2003.aspx
Also not you can check the scenario in the safe mode and monitorhttp://www.virmansec.com/blogs/skhairuddin
January 24th, 2012 2:43am
Hello,
Thank you for posting here.
For the server hang issue, you can boot the problematic system with clean boot to check if the issue still exists.
Steps to clean boot:
1. Click Start->Run...-> type msconfig and press Enter
2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services.
3. Click Startup tab and Disable All startup items
4. Click OK and choose Restart
5. After reboot, check whether the problem still occurs
If the memory leak issue still continues in clean boot mode, for the further troubleshooting, you may check in the Task Manager to see which process
takes the memory resources.
For example, if the SVCHOST takes the memory in climbing, you need to check which services are running with that SVCHOST process. For other processes
such as explorer.exe, iexplorer.exe, you need to check which DLL files are launched by the processes.
If the process is a service, you can use these steps to find out what applications are using most of the memory:
Open Task Manager, click on the Processes tab, look for the process that is using the memory and note its' PID (Process ID).
Please note that you may need to go to the View/Select Columns menu and make sure that PID (Process Identifier) is checked.
Once you have the PID run the following from a command prompt:
tasklist /svc
This should give you the application associated with the PID you identified in the previous step.
With the previous steps, you can locate which service or application causes this performance issue and system crash issue. If you want to know the root
cause of the hang issue, we need to analyze the performance log and crash dump file. Since the forum is not the best channel to troubleshoot this issue, I would suggest that you contact Microsoft Customer Support service to troubleshoot this issue efficiently.
They are the best resource for this kind of issues.
You may obtain the phone numbers for specific technology request please take a look at the web site listed below:
https://support.microsoft.com/common/international.aspx?iid=174859&iguid=56907522-6886-4238-a70f-a1d06a4473c7_2_2&rdpath=1
Hope the issue will be resolved soon.
TechNet
Free Windows Admin Tool Kit Click here and download it now
January 24th, 2012 3:20am
Hello,
Thank you for posting here.
For the server hang issue, you can boot the problematic system with clean boot to check if the issue still exists.
Steps to clean boot:
1. Click Start->Run...-> type msconfig and press Enter
2. Click Services tab and select Hide All Microsoft Services and Disable All third party Services.
3. Click Startup tab and Disable All startup items
4. Click OK and choose Restart
5. After reboot, check whether the problem still occurs
If the memory leak issue still continues in clean boot mode, for the further troubleshooting, you may check in the Task Manager to see which process
takes the memory resources.
For example, if the SVCHOST takes the memory in climbing, you need to check which services are running with that SVCHOST process. For other processes
such as explorer.exe, iexplorer.exe, you need to check which DLL files are launched by the processes.
If the process is a service, you can use these steps to find out what applications are using most of the memory:
Open Task Manager, click on the Processes tab, look for the process that is using the memory and note its' PID (Process ID).
Please note that you may need to go to the View/Select Columns menu and make sure that PID (Process Identifier) is checked.
Once you have the PID run the following from a command prompt:
tasklist /svc
This should give you the application associated with the PID you identified in the previous step.
With the previous steps, you can locate which service or application causes this performance issue and system crash issue. If you want to know the root
cause of the hang issue, we need to analyze the performance log and crash dump file. Since the forum is not the best channel to troubleshoot this issue, I would suggest that you contact Microsoft Customer Support service to troubleshoot this issue efficiently.
They are the best resource for this kind of issues.
You may obtain the phone numbers for specific technology request please take a look at the web site listed below:
https://support.microsoft.com/common/international.aspx?iid=174859&iguid=56907522-6886-4238-a70f-a1d06a4473c7_2_2&rdpath=1
Hope the issue will be resolved soon.
TechNet
January 24th, 2012 11:14am